MEZANU
HelpHow to Order on Mezanu

How to Order on Mezanu

Last updated: 11 June 2026 · Version 1

Step 1 — Find your product

Use search, categories, smart filters, or occasion pages such as Wedding, Eid, Melse, Fasika, Meskel, Graduation, Mother Gift, or Send Gift Home.

Step 2 — Choose options

Choose size, color, quantity, fabric, style, or other available options. For custom orders, add measurements and design details.

Step 3 — Add to cart

Click "Add to Cart" and review your selected items.

Step 4 — Checkout

Enter your delivery address, phone number, and email address.

Step 5 — Pay securely

Choose an available payment method and complete payment.

Step 6 — Track your order

After payment, you can track the order in your account or through the secure tracking link sent by email.

Step 7 — Receive your order

When delivered, check your product. If there is a problem, contact support quickly with photos.

Still need help?

Our support team replies to every request with a personal support ID.

Contact support